Complaint Resolution Suite
TELEPHONE:
0800 41 41 41
HOURS:
Weekdays 08:00 – 16:30
EMAIL ADDRESS:
Lost and stolen cards
TELEPHONE: 0800 111 155 +27 (0) 11 501 5050
HOURS: 7 days a week 24 hours a day
You can also report fraud using Absa’s Mobile App and follow the instructions to report fraud.
Download the App in these app stores and report fraud
Fraud Hotline
Telephone
0860 557 557
+27 (0) 11 501 5089
Available 24 hours a day and 7 days a week.
International callers for digital banking
TELEPHONE: 08600 08600 +27 (0) 011 501 5110
HOURS: 7 days a week 24 hours a day
Retail international banking and online Forex
TELEPHONE: 0860 151 151
HOURS:
Monday to Friday excluding public holidays 8:00 – 16:30
EMAIL ADDRESS:
ADDRESS: RIB Service Centre 170 Main Street Johannesburg 2001
International callers
TELEPHONE: +27 (0) 11 335 4019
Accounts
Premium Banking
TELEPHONE: 0860 109 085
EMAIL ADDRESS: premiumbanking@absa.co.za
General enquiries
TELEPHONE: 0860 008 600
EMAIL ADDRESS: absa@absa.co.za
Credit cards
Premium Banking Credit Card
TELEPHONE:
0860 109 085
EMAIL ADDRESS:
Gold Credit Card
TELEPHONE:
0861 462 273
EMAIL ADDRESS:
Youth and student Banking
MegaU Youth Account
TELEPHONE:
0860 100 372
EMAIL ADDRESS:
General enquiries
TELEPHONE:
0860 008 600
EMAIL ADDRESS:
International Banking
International Banking
TELEPHONE: 0860 151 151 +27 (0) 11 350 8851
HOURS: Monday to Friday, excluding public holidays 8:00 – 16.30
EMAIL ADDRESS: forex@absa.co.za
International callers
TELEPHONE: +27 (0) 11 335 4019
Islamic Banking
Islamic Banking
TELEPHONE:
0860 000 786 +27 (0) 11 501 5010
EMAIL ADDRESS:
Absa Rewards
Absa Rewards
TELEPHONE: 0861 78 88 88
EMAIL ADDRESS: absarewards@absa.co.za
Absa benefits
TELEPHONE: 0860 777 369
EMAIL ADDRESS: benefitsteam@absa.co.za
Business current accounts
Current accounts
TELEPHONE: 0800 227 592
Instant account opening
TELEPHONE: 0800 227 592
Corporate and business cards
Business and Purchase Cards
TELEPHONE: 0861 442 272
EMAIL ADDRESS: purchasecard@absa.co.za
Other Corporate and Business Card products
TELEPHONE: 0800 425 703
Payment acceptance
Payment acceptance products
TELEPHONE: 0860 111 222
EMAIL ADDRESS: contactmerc@absa.co.za
Cash solutions
Cash solutions products
EMAIL ADDRESS: cashhandling@absa.co.za
Business value-adds
Value-added products
TELEPHONE: 0860 040 302
Short and medium-term solutions
Term Loan, Overdraft, Revolving Loan
TELEPHONE: 0860 040 302
Vehicle and Asset Finance
Absa Vehicle and Asset Finance
TELEPHONE: 0860 669 669
Commercial Asset Finance
TELEPHONE: 0861 001 155
Fleet Management Solutions
TELEPHONE: 0861 600 800
Fleet Card
TELEPHONE: 0861 227 232
Property finance
Commercial Property Finance
TELEPHONE: 011 350 4241
EMAIL ADDRESS: cpf@absa.co.za
AgriBusiness Mortgage Loan
TELEPHONE: 0860 040 302
EMAIL ADDRESS: agribusiness@absa.co.za
Protect my business
General enquiries
TELEPHONE: 0860 040 302
Wills Direct
TELEPHONE: 0860 627 775
Absa Trusts
TELEPHONE: 0861 238 886
Estate Intake Centre
TELEPHONE: 0860 110 287
International Banking
Foreign exchange
TELEPHONE: N/A
EMAIL ADDRESS: internationalbankingservices@absa.co.za
Trade and working capital
TELEPHONE: N/A
EMAIL ADDRESS: internationalbankingservices@absa.co.za
Multi-currency Cash Passport
TELEPHONE: 0860 151 151
EMAIL ADDRESS: forex@absa.co.za
Omnibus travel facilities
TELEPHONE: 0860 151 151
EMAIL ADDRESS: forex@absa.co.za
Customer Foreign Currency Account
TELEPHONE: N/A
EMAIL ADDRESS: internationalbankingservices@absa.co.za
Foreign banknotes
TELEPHONE: 0860 151 151
EMAIL ADDRESS: internationalbankingservices@absa.co.za
International payments
TELEPHONE: N/A
EMAIL ADDRESS: internationalbankingservices@absa.co.za
International trade
TELEPHONE: N/A
EMAIL ADDRESS: internationalbankingservices@absa.co.za
Savings & Investments Products
TELEPHONE: 0860 111 515
EMAIL ADDRESS: saving@absa.co.za
AIFA
TELEPHONE: +27 (0)11 225 1797
Stockbrokers and Portfolio Management
TELEPHONE: 0860 05 04 03
EMAIL ADDRESS: equities@absa.co.za
For myself
Personal loans
TELEPHONE: 0860 100 372
Overdraft
TELEPHONE: 0860 100 372
EMAIL ADDRESS: absa@absa.co.za
For a car
Car finance
TELEPHONE: 0860 669 669
Islamic car finance
TELEPHONE: 0860 669 669
EMAIL ADDRESS: vehiclefinance@absa.co.za
Credit protection
TELEPHONE: 0860 669 669
EMAIL ADDRESS: Vehicle.creditprotect@absa.co.za
Warranty
TELEPHONE: 0860 000 786
EMAIL ADDRESS: absa@za.innovation-group.com
Extended cover
TELEPHONE: 0860 669 669
EMAIL ADDRESS: Extended.cover@absa.co.za
For a home
Home loans
TELEPHONE: 0860 111 007
EMAIL ADDRESS: home@absa.co.za
International mortgages
TELEPHONE: +27 (0) 11 501 5072
EMAIL ADDRESS: internationalmortgages@absa.co.za
Manage my debt
TELEPHONE: 0860 000 786
My car and home
Car insurance
TELEPHONE: 0860 111 630
EMAIL ADDRESS: absa@absa.co.za
Household contents insurance
TELEPHONE: 0860 100 876
EMAIL ADDRESS: absa@absa.co.za
Home Loan Protector insurance
TELEPHONE: 0860 227 253
EMAIL ADDRESS: lifesales@absa.co.za
Building/ Homeowner’s Comprehensive Insurance
TELEPHONE: 0860 100 876
EMAIL ADDRESS: adminhoc@absa.co.za
My stuff
Portable possessions insurance
TELEPHONE: 0861 722 272
EMAIL ADDRESS: absa@absa.co.za
My life
Absa Instant Life
TELEPHONE: 0860 000 072
EMAIL ADDRESS: clientservices@absainstantlife.co.za
Absa Life Cover
TELEPHONE: 0860 227 253
EMAIL ADDRESS: polserv@absa.co.za
Absa Funeral Cover
TELEPHONE: 0860 227 253
WHATSAPP: 0860 227 253 (Add as contact and say “Hi”)
EMAIL ADDRESS: polserv@absa.co.za
Credit Protection Cover
TELEPHONE: 0860 227 253
EMAIL ADDRESS: polserv@absa.co.za
Wills Direct
TELEPHONE: 0860 627 775
EMAIL ADDRESS: absa@absa.co.za
Absa Trusts
TELEPHONE: 0861 238 886
EMAIL ADDRESS: absa@absa.co.za
Estate Intake Centre
TELEPHONE: 0860 110 287
EMAIL ADDRESS: absa@absa.co.za
My travel
Travel insurance
TELEPHONE: 0861 227 284
EMAIL ADDRESS: absa@absa.co.za
Europ Assistance
TELEPHONE: +27 (0) 11 991 9521
EMAIL ADDRESS: assist@europassistance.co.za
Head Office
TELEPHONE: +27 (0) 11 350 4000
ADDRESS: 7th Floor Absa Towers West 15 Troye Street Johannesburg 2001
Absa general enquiries
TELEPHONE: 08600 08600
HOURS: 7 days a week 08:00 – 17:00
EMAIL ADDRESS: absa@absa.co.za
Media relations
TELEPHONE: N/A
HOURS: Monday to Friday 08:00 - 16:00
EMAIL ADDRESS: PRmedia@absa.africa
Please note: To provide our products and services, we collaborate with other companies, some of which may use our branding. Our Privacy Policy does not apply to these companies' websites. For their privacy policies, please refer to the respective service provider's site.
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